Samera Finance Privacy Policy

Who are we?

Samera Finance Ltd are Commercial Finance Brokers based in Esher. We act as a broker for our customers. Samera Finance Ltd is Authorised and Regulated by the Financial Conduct Authority (FCA No. 757431).

Telephone: 020 7100 8788

ICO Registration Number: ZA181205

Our legal grounds for holding your data:

The UK’s data protection laws allow us to use your personal data provided we have a lawful basis to do so. We consider we have the following reasons (legal bases) to use your personal data:

• Performance of contract with you: we need to use your personal data to be able to successfully legally contract with you.
• Compliance with our legal obligations: we need to use your personal data so as to comply with certain legislation such as financial crime legislation.
• Legitimate interests: these are our business and commercial reasons for using your data, which we have balanced against your interests. These legitimate interests are to help prevent and detect financial crime, fraud and money laundering, to promote responsible lending, and to assist our compliance with the legal and regulatory requirements placed upon us.
• Your consent: You can withdraw this consent at any time, in which case we will cease to use it, unless we have a right and a need to continue processing it for one of the other reasons set out above.

How will we use the information about you?

Here at Samera Finance Ltd we take your privacy seriously and will use your personal information in a number of ways which will help us:

• Make lender decisions,
• For fraud prevention,
• For audit,
• For statistical analysis.

We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies. We will not disclose your information to any company outside of lenders except to help prevent fraud or if required by law to do so.

For further information on how your information is used, how we maintain the security of your information and your rights to access, alter and change information we hold on you, please contact Arun Mehra at arun@samera.co.uk.

Additional Marketing

However, from time to time we would like to contact you with details of other offers/services we provide. If you consent to us contacting you for this purpose please tick to say how you would like us to contact you.

☐	Post
☐	Email
☐	Phone
☐	Text
☐	Automated Call

Your Personal Data

What we need

Samera Finance Ltd will be what’s known as the ‘controller’ and the ‘processor’ of the personal data you provide to us. We collect personal data about you which may also include any special types of information or location-based information.

We also gather

Name, address, email, telephone number, dependents, spouse information, occupants, financial details and status, date of birth, plus details of income and expenditure and insurance held.

Why we need it

We need to know your basic personal data in order to provide you with an accurate recommendation for your personal circumstances. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we use is controlled by Samera Finance Ltd in the UK. For the purposes of IT hosting and maintenance, this information is located on servers within the UK or European Union. No third parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

We may pass your data to Lenders in order to provide you with offers of products suitable to meet your requirements.

Your data is stored electronically on our cloud-encrypted server based in the UK.

How long we keep it

We are required under law to keep your basic personal data — such as name, address, contact details and all other personal data provided — for a minimum of 6 years, after which time it will be destroyed. Information used for marketing will be kept with us until you notify us that you no longer wish to receive this information.

What are your rights?

Your personal data is protected by legal rights, which include:

• Right to be informed – Individuals have the right to be informed about the collection and use of their personal data.
• The right of access to your personal data – Individuals have the right to access and receive a copy of their personal data and other supplementary information.
• The right to rectification – Individuals have the right to have inaccurate personal data rectified or completed if incomplete.
• The right to erasure – Individuals have the right to have their personal data erased.
• The right to restrict processing – Individuals have the right to request the restriction or suppression of their personal data.
• The right to portability – This allows individuals to obtain and reuse their personal data for their own purposes across different services.
• The right to object – this gives individuals the right to object to the processing of their personal data in certain circumstances; it also gives individuals the absolute right to stop their data being used for direct marketing.
• The right in relation to automated decision making and profiling – this allows individuals to object to their data being used in an automated individual decision-making process (making a decision solely by automated means without any human involvement) and profiling (automated processing of personal data to evaluate certain things about an individual).

There may be reasons why we need to keep or use your data, but please tell us if you think we should not be processing your data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our Data Protection Officer, Arun Mehra, at arun@samera.co.uk or call us on 020 7100 8788.

Where relevant, you have the right to withdraw consent at any time and this means that we cannot process your data provided without your consent.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the UK GDPR or Data Protection Act 2018, you have the right to complain to the Information Commissioner’s Office (ICO), which regulates the processing of personal data. You can contact the ICO at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113. Email: casework@ico.org.uk. Website: https://ico.org.uk/global/contact-us/

Our Data Protection Officer is Arun Mehra and you can contact him at arun@samera.co.uk.

Additional Marketing

However, from time to time we would like to contact you with details of other offers/services we provide. If you consent to us contacting you for this purpose please tick to say how you would like us to contact you.

☐	Post
☐	Email
☐	Phone
☐	Text
☐	Automated Call

Your Personal Data

What we need

Samera Finance Ltd will be what’s known as the ‘controller’ and the ‘processor’ of the personal data you provide to us. We collect personal data about you which may also include any special types of information or location-based information.

We also gather

Name, address, email, telephone number, dependents, spouse information, occupants, financial details and status, date of birth, plus details of income and expenditure and insurance held.

Why we need it

We need to know your basic personal data in order to provide you with an accurate recommendation for your personal circumstances. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we use is controlled by Samera Finance Ltd in the UK. For the purposes of IT hosting and maintenance, this information is located on servers within the UK or European Union. No third parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

We may pass your data to Lenders in order to provide you with offers of products suitable to meet your requirements.

Your data is stored electronically on our cloud-encrypted server based in the UK.

How long we keep it

We are required under law to keep your basic personal data — such as name, address, contact details and all other personal data provided — for a minimum of 6 years, after which time it will be destroyed. Information used for marketing will be kept with us until you notify us that you no longer wish to receive this information.

What are your rights?

If at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you with this information is free of charge, but charges may apply for excessive requests.

If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer, Arun Mehra, who will investigate the matter.

Where relevant, you have the right to withdraw consent at any time and this means that we cannot process your data provided without your consent.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the UK GDPR or Data Protection Act 2018 you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Our Data Protection Officer is Arun Mehra and you can contact him at arun@samera.co.uk.

Samera Finance Ltd, 136-138 High Street, Esher, Surrey, KT10 9QJ

www.samera.co.uk