The deal that nearly fell apart because of a nervous seller

A dentist opening a new practice hit early delays that began to worry the selling agent, risking the seller’s confidence in the deal completing. We kept communication clear and consistent with all parties throughout. The deal held together and around £650,000 was secured.

The Situation

A dental professional planning to open a new practice ran into an obstacle that had nothing to do with finance at all. Early-stage delays in the process began to test the patience of the selling agent. In property transactions, a seller’s confidence that a buyer will actually complete is everything, and any sign of stalling, even for reasons entirely outside the buyer’s control, can put the whole deal at risk if the seller starts looking for a way out or entertaining other interest.

That’s a precarious position for a buyer to be in. The finance can be entirely sound and the buyer entirely committed, but if the seller’s confidence erodes, the deal can unravel for reasons that have nothing to do with whether the numbers work, and often with very little warning before the seller’s patience actually runs out.

What We Did

We worked to maintain momentum and actively reassure all parties throughout the process, rather than letting the delays speak for themselves and risk being misread as a lack of commitment. That meant keeping communication clear and consistent, and making sure the seller and their agent saw genuine, ongoing commitment to delivery rather than silence that could be read as hesitation or, worse, cold feet on the buyer’s part.

The Result

The delays were navigated without losing the seller’s confidence, the deal held together, and we secured around £650,000 to fund the start-up, with the practice proceeding on the timeline the client had originally hoped for despite the early wobble.

The wider lesson here isn’t really about finance at all, it’s about what keeps a deal alive when the obstacles aren’t financial. Securing the money is often the more straightforward part. Keeping every party’s confidence intact while things move slower than anyone would like, that’s frequently the harder job, and it’s just as much a part of getting a deal to completion as arranging the loan in the first place.

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