Services we offer
Help Desk Support
Providing technical assistance via email, or chat to troubleshoot hardware, software, and network issues.
Hardware and Software Installation
Assisting with the setup and configuration of computer hardware, operating systems, software applications, and updates.
Troubleshooting and Problem Resolution
Identifying and resolving technical issues related to computers, networks, and software applications.
Network Setup and Administration
Providing technical assistance via email, or chat to troubleshoot hardware, software, and network issues.
System Maintenance and Upgrades
Assisting with the setup and configuration of computer hardware, operating systems, software applications, and updates.
Data Backup and Recovery (Additional cost)
Identifying and resolving technical issues related to computers, networks, and software applications.
Security Management
Implementing security measures such as firewalls, antivirus software, and intrusion detection systems to protect systems and data.
IT Asset Management
Tracking and managing inventory, procurement, and disposal of IT assets, including computers, peripherals, and software licenses.
Remote Support
Providing remote assistance and troubleshooting to users or systems located at different locations.
IT Consulting and Advisory Services
Offering expert advice, strategic planning, and recommendations for technology solutions, system architecture, and digital transformation initiatives.
IT Project Management
Managing and overseeing IT projects, including system upgrades, software implementations, and network installations.
Vendor Management
Coordinating relationships with technology vendors to ensure timely support, maintenance, and procurement of IT products and services.
Pricing
IT Support
£50.00 + VAT
per workstation per month
Consultation
£100.00 + VAT
Data Backup
£0.20 + VAT
per GB per month
Out of Hours Support
£25.00 + VAT
per 15min
Outcall
£100.00 + VAT
per hour
Outcall Mileage
£10.00
per 5 miles
We offer installations of equipment in London and London SE area (under certain conditions).
We do not sell or purchase equipment, but we can suggest what needs to be purchases.
Recommended specifications for computers are posted on our website, for you to make informed purchases.
If you require more detailed information or are still unsure what you need for your practice, we can arrange a consultation where we can provide in depth information.
Data Backups are an additional cost.
Support is offered through a ticketing system.
London, SE Area, we can go there.
We can travel on-site in the London and London SE area.
Support hours are from 9-5pm.
Out of hours support is provided via telephone.
