Consider How You Look to the Banks
You need to think about how you look to the banks as a possible borrower. Banks and other financial lenders need to know that you are a safe investment.
You have the qualifications to prove that you know your stuff when it comes to dentistry. You also need to be able to prove to the banks that you know your stuff when it comes to business.
Does your CV look like you are ready to buy and successfully manage a dental practice? Make sure you clearly show your dental and management experience such as courses, mentoring staff, training staff and dealing with CQC.
You also need to think about your personal and business finances.
Have a look at your financial track record, how you have managed your personal finances e.g. do you have high credit card balances? Have you demonstrated an ability to save?
How strong are your associate accounts, would they be strong enough to demonstrate that you can cover the workloads and UDAs at the target practice?
If you can show evidence of timely payments of debts, the ability to prepare cashflows and a good understanding of accountancy, you become a much safer bet in the bank’s eyes.
Find the Right Practice
It may sound obvious, but it’s worth pointing out that you need to make sure you are buying the right practice for your vision, goals and personal situation.
As the saying goes – location, location, location. Yes, a glamorous and famous street in Central London might have been your dream, but is it realistic, is it affordable, is it practical? Maybe you’ve always dreamed of setting up shop in the small village you grew up in, but is there enough demand to warrant it?
You may need to move further than you planned or maybe even to somewhere you’ve never heard of. Don’t rule anywhere out and make sure you consider the entire nation. There are some great practices out there!
Think about what services you want to provide too. NHS contracts might guarantee income, but they have their own drawbacks as well. Private dentistry requires a lot more effort in terms of marketing, but the financial rewards are potentially far greater.
It’s essential that you do your own market and demographic research before you buy any practice. What services does the area want? What kind of patients are you going to be attracting? Are there more families or young professionals locally?
Make sure you’re getting the right price for your new practice. Don’t pay over the odds because the practice has room to grow. Only pay exactly what the practice is worth.
There are many factors that you will need to consider when purchasing a dental practice and it can be difficult when you have finished a long day in the practice.
Our Buyer’s Advisory Service can provide you with the answers to these questions.
Be Diligent with Due Diligence
The due diligence is one of the most important steps when buying a dental practice. The better the due diligence, the more equipped you will be as a buyer to make an informed decision.
Remember that the selling agents will make the practice seem like the best option on the market. It’s the job of due diligence to figure out how much of that is true and to discover any issues or potential problems that you need to be aware of.
In most cases you are purchasing the goodwill of the business and this may have been undertaken by associates. Does the practice have a detailed drafted agreement in place with their associates?
Is the Practice Lease term as expected? Banks usually match the lease term to the loan term. If the lease only has 2 years remaining, then the loan term will normally be for 2 years.
Leave no stone unturned and make sure everything is examined in microscopic detail. You cannot put enough time and effort into the due diligence!
There are so many different aspects that make up a business such as finances and accounts, staffing contracts, property agreements etc. It is essential that each one of them is examined in detail so you have the clearest picture possible of the business you are purchasing.
You can read more about due diligence when buying a practice here.
Hire a Specialist Dental Solicitor
Therefore, a good specialist healthcare solicitor is vital when buying a dental practice. Make sure your solicitor has specific knowledge and experience in the UK’s dental sector!
The healthcare sector has many nuances that are very sector-specific and you will need a solicitor with experience within this sector to make sure that they are dealt with correctly.
For example, if your solicitor has not completed the CQC and NHS contract transfer correctly then this can delay the practice purchase and may even result in you losing the practice.
The NHS require a certain timeframe in which to complete a transaction. For instance, they usually want notice within 28 days of the first of the month. If your solicitor is not aware of the notice periods and the particular days that the NHS want notices served, this could put your purchase at risk, or at least delay it.
Listen to our podcast with Kate Ford from Rudlings Wakelam Solicitors discussing the legal pitfalls of buying a dental practice.
Raise the Right Finance for Buying a Dental Practice
How are you funding the practice purchase?
When you’re buying a dental practice, most banks will expect a deposit of 10-20%, with the remainder of the purchase financed via a loan. There are several options available to you when it comes to acquisition finance. Shop around the different financial lending institutions, consider different funding options and choose the one that best suits your situation.
Just as we’d advise contacting an experienced dental solicitor, we’d also strongly advise you contact an experienced commercial finance broker.
Yes, you could go to the different banks and lending institutions yourself and get a range of finance offers. However, a commercial finance broker with experience and networks in the UK’s banking sector, like Samera Finance, will be able to source better deals and negotiate more favourable terms.
Finance brokers know what the banks are looking for in terms of a lending prospect. They know what banks want to see in an application. They know what a successful business plan looks like. They know how to make sure your application is approved for the best deal for your business.
Check out our other articles, webinars and podcasts in the Samera Learning Centre.
5 Quick Tips when Buying a Dental Practice FAQ
What are the essential steps in buying a dental practice? now answer this question
The essential steps in buying a dental practice include:
- Conducting Due Diligence: Evaluate the practice’s financial health, patient base, legal aspects, and assets. This includes reviewing financial records, tax returns, and any existing contracts (NHS or private).
- Securing Financing: Explore various financing options such as bank loans, private investors, or specialized healthcare lenders. Ensure that you have a clear budget and an understanding of the financial commitment involved.
- Assessing the Value: Consider factors like goodwill, equipment, location, patient demographics, and potential for growth. Get a professional valuation to ensure you’re paying a fair price.
- Legal and Regulatory Compliance: Ensure compliance with local regulations, and confirm that the practice has the necessary licenses and CQC registration. Have a solicitor review the purchase agreement and lease terms.
- Transition Planning: Develop a plan for a smooth transition, including retaining staff and ensuring patient continuity. Communicate clearly with the seller about post-sale support and any transition period.
How do I assess the value of a dental practice before purchase?
- Evaluate Financial Performance
Assess the practice’s cash flow, expenses, and EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization). Analyzing at least 3-5 years of financial performance helps determine profitability and financial stability. - Understand Patient Base
Look at patient demographics, patient volume, retention rates, and growth trends. A stable, loyal patient base increases the value of the practice and indicates steady future income. - Review the Location
Consider the practice’s location, including its proximity to high-traffic areas, local competition, and the value of the real estate. A prime location enhances the practice’s potential for attracting new patients and sustaining growth. - Examine Equipment and Technology
Evaluate the condition, age, and quality of dental equipment and technology. Modern, well-maintained equipment reduces the need for immediate investment and increases operational efficiency. - Assess Staff and Operational Efficiency
Analyze the practice’s staff structure, their qualifications, and retention rates. A skilled, reliable team that manages day-to-day operations smoothly adds value to the practice. - Consider Legal and Compliance Aspects
Verify that the practice complies with all relevant local laws, licenses, and regulatory requirements. Ensure there are no outstanding legal issues or liabilities that could affect the sale. - Calculate Practice Goodwill
Goodwill reflects the practice’s reputation, brand recognition, and patient loyalty. A practice with strong community ties and a positive reputation will have higher goodwill, boosting its overall value. - Perform a Market Comparison
Compare the practice’s value with similar dental practices in the region. Understanding the going market rate helps in determining if the asking price is fair and competitive. - Consult Experts
Consult with dental practice brokers or valuation experts for a detailed assessment and to guide you through the due diligence process. They can provide insights into both tangible and intangible assets.
What financial documents should I review when buying a dental practice?
When buying a dental practice, reviewing the right financial documents is crucial to making an informed decision. Here’s a list of key financial documents to examine:
- Profit and Loss Statements (P&L)
Review the profit and loss statements for at least the past 3-5 years to understand the practice’s revenue, expenses, and profitability over time. This will help you spot trends in income and spending. - Tax Returns
Compare the practice’s tax returns with the P&L statements to verify reported income and expenses. Tax returns provide a reliable overview of the financial health of the business. - Balance Sheet
The balance sheet details the practice’s assets, liabilities, and equity. Reviewing it helps you understand the practice’s net worth and its financial obligations, such as outstanding loans or debt. - Cash Flow Statements
Cash flow statements show the actual cash coming in and going out of the practice. This document helps assess liquidity and whether the practice generates enough cash to cover operating expenses and debts. - Accounts Receivable and Payable
Check the accounts receivable (money owed to the practice) and accounts payable (money the practice owes) to understand cash flow management. Large outstanding payments might indicate collection issues. - Production Reports
These reports break down the practice’s revenue by services provided (e.g., cleanings, fillings, cosmetic procedures). It helps you see which services drive income and gauge the potential for future growth. - Employee Payroll Records
Review payroll records to understand the cost of maintaining staff, including salaries, benefits, and bonuses. This will give insight into operational costs and staff-related financial commitments. - Equipment and Inventory List
Examine the value of the equipment and inventory, including depreciation schedules. This document helps you estimate the future cost of equipment maintenance or replacement. - Lease Agreements
If the practice operates in a leased space, review the lease agreements to understand the terms, rent increases, and length of the lease. This is essential for future financial planning. - Loan Agreements
Review any existing loan agreements to see what debt you may be assuming. Understand the terms, interest rates, and repayment schedules of the practice’s outstanding loans.
By thoroughly analyzing these financial documents, you’ll have a clear picture of the practice’s current financial health and its potential for future profitability.
Why is it important to consider the location when purchasing a dental practice?
Considering the location when purchasing a dental practice is essential for several reasons:
- Patient Demographics
The location influences the type of patients the practice will attract. Factors like age, income level, and population density can directly affect the demand for dental services. For example, a family-oriented neighbourhood may require more general dentistry, while an affluent area might demand cosmetic or specialized services. - Competition
Understanding the competition in the area is critical. A saturated market with many nearby dental practices could make it harder to attract new patients. Conversely, a location with limited competition could offer more growth opportunities. - Visibility and Accessibility
High visibility and easy access to the practice can increase foot traffic and patient volume. A practice located in a busy area with ample parking or close to public transportation can be more attractive to patients. - Local Economy
The economic conditions of the area can influence patient spending on dental care. A strong, stable local economy may mean patients are more likely to invest in regular and advanced dental treatments. - Proximity to Referrals and Specialists
Being near hospitals, dental specialists, or other medical facilities can enhance referral networks, increasing patient flow. Strong referral relationships can significantly boost a practice’s reputation and revenue. - Real Estate Value
The cost and future appreciation of the property are important financial considerations. A good location may offer real estate that appreciates over time, adding to the long-term value of your investment.
By evaluating the location carefully, you can better predict the potential for patient acquisition, practice growth, and overall success.
How does patient retention affect the value of a dental practice?
Patient retention significantly impacts the value of dental practice for several key reasons:
- Stable Revenue Stream
High patient retention indicates a loyal patient base that provides consistent, recurring revenue. Practices with strong retention tend to have a more predictable cash flow, making them more attractive to potential buyers. - Lower Marketing Costs
Retaining existing patients is more cost-effective than acquiring new ones. A practice with high patient retention spends less on marketing and outreach, which can increase profitability and, consequently, its valuation. - Trust and Reputation
Long-term patients reflect trust and satisfaction with the practice’s services. This trust often leads to word-of-mouth referrals, contributing to the growth of the practice without significant additional effort. - Growth Potential
High patient retention often signals a strong foundation for future growth. Buyers see this as a positive indicator that the practice has room to expand services or increase patient volume without major restructuring. - Goodwill Value
Patient loyalty contributes to the goodwill of the practice, which is an intangible asset. The more goodwill a practice has, the higher its market value, as goodwill represents the strength of patient relationships and the reputation of the practice in the community.
In summary, high patient retention boosts a practice’s financial stability, reduces operating costs, enhances reputation, and increases goodwill—all of which contribute to a higher valuation.
What are the legal requirements when purchasing a dental practice?
When purchasing a dental practice, there are several legal requirements to address to ensure a smooth and compliant transaction. Here’s a breakdown of key legal considerations:
- Practice Purchase Agreement
A comprehensive purchase agreement outlines the terms and conditions of the sale, including the purchase price, payment structure, assets being transferred, and any contingencies. Both parties must review and agree on this legally binding document, which should be drafted or reviewed by legal professionals. - Licensing and Credentialing
The buyer must hold a valid dental license in the state where the practice operates. After the purchase, the new owner needs to update or obtain necessary credentialing with insurance companies and health plans to continue accepting patients under those networks. - Transfer of Assets
The purchase usually includes the transfer of tangible assets (e.g., equipment, office furniture) and intangible assets (e.g., patient records, goodwill). The agreement must specify which assets are being transferred and ensure that patient records are transferred in compliance with privacy laws. - Regulatory Compliance
Dental practices are subject to various federal and state regulations, such as:
OSHA (Occupational Safety and Health Administration): Ensures the practice complies with workplace safety standards.
HIPAA (Health Insurance Portability and Accountability Act): Protects patient privacy and the security of their medical records.
Local Health Department Regulations: Ensure the practice meets health and safety requirements for the treatment of patients. - Employee Agreements and Contracts
If the practice comes with existing staff, review employee contracts, including non-compete agreements, benefits, and wages. Ensure that the transition complies with local labour laws and that staff members understand their role after the ownership change. - Lease Agreements
If the practice operates in leased premises, the buyer must either assume the existing lease or negotiate a new one. Review the lease terms carefully to understand rent obligations, lease duration, and any renewal or assignment clauses. - Non-Compete and Non-Solicitation Clauses
A common component of the purchase agreement is a non-compete clause, preventing the seller from opening a competing practice nearby for a specified period. Non-solicitation clauses may also prevent the seller from poaching employees or patients. - Business Structure and Tax Implications
Decide on the legal structure for the new ownership, whether it’s a sole proprietorship, partnership, or corporation (e.g., LLC, S-Corp). This will affect taxes, liability, and the overall management of the practice. - Insurance Requirements
Ensure that the practice has or updates its liability insurance, malpractice insurance, and any other required policies such as property insurance. Insurance must be transferred or set up under the new ownership to protect against any claims or issues. - Due Diligence
Conducting due diligence is crucial to uncover any potential legal or financial issues. This process involves verifying financial documents, patient records, contracts, licenses, and the legal standing of the practice to ensure there are no hidden liabilities.
By addressing these legal requirements, you can ensure a smooth transition and protect yourself from legal risks when purchasing a dental practice.
How can I secure financing for a dental practice acquisition?
Securing financing for a dental practice acquisition involves several steps and requires a clear understanding of the various funding options available. Here’s how you can approach it:
- Seek Professional Guidance
- Work with a financial advisor or accountant who specializes in dental practice acquisitions. They can help structure the financing deal, forecast future earnings, and ensure that loan terms are feasible based on the practice’s performance.
- By carefully evaluating your financing options, preparing strong documentation, and working with industry-specific lenders, you can secure the funding needed to purchase a dental practice.
- Create a Solid Business Plan
- A detailed business plan is essential when seeking financing. Include financial projections, expected revenue, operating expenses, and growth strategies. Lenders want to see how you plan to generate income and manage the practice after acquisition.
- Evaluate Your Credit and Financial History
- Lenders will assess your credit score, personal finances, and debt-to-income ratio to determine your ability to repay the loan. A good credit score (typically 680 or higher) and a strong financial history increase your chances of securing financing with favorable terms.
- Explore Financing Options
- Traditional Bank Loans: Banks often provide loans specifically for dental practice acquisitions. These loans typically have competitive interest rates but may require substantial documentation, including your business plan, financial history, and the practice’s financials.
- SBA (Small Business Administration) Loans: The SBA offers loans with lower down payments and longer repayment terms through its 7(a) loan program. SBA loans are common for dental practice purchases because they’re government-backed, which reduces risk for lenders.
- Dental-Specific Lenders: Some lenders specialize in healthcare and dental practice financing, offering tailored loan products with flexible repayment terms. Examples include Live Oak Bank, Wells Fargo Practice Finance, and Bank of America.
- Seller Financing: In some cases, the seller may offer financing as part of the sale, allowing you to pay a portion of the purchase price over time. This can be an attractive option if traditional financing is difficult to secure.
- Determine Your Loan Requirements
- Down Payment: Lenders typically require a down payment of 10-20% of the practice’s purchase price.
- Loan Term: Dental practice acquisition loans typically have terms ranging from 5 to 10 years. Longer terms result in lower monthly payments but higher overall interest costs.
- Interest Rates: Compare interest rates from different lenders. Dental-specific lenders may offer lower interest rates due to their experience in the industry.
- Prepare Necessary Documentation
- Personal Financial Statements: Lenders will want to review your personal financial situation, including assets, liabilities, income, and credit score.
- Practice Financials: You’ll need the financial statements of the practice you’re buying, such as profit and loss statements, tax returns, and balance sheets for the last 3-5 years.
- Purchase Agreement: A signed purchase agreement detailing the terms of the acquisition will be required.
- Licenses and Certifications: Ensure that your dental license is up to date and provide proof of any other required certifications.
- Consider Your Debt Service Coverage Ratio (DSCR)
- Lenders will calculate your DSCR, which measures the practice’s ability to cover loan payments. A DSCR above 1.25 is generally considered favorable by lenders. This means the practice’s net income is at least 1.25 times greater than the loan payment requirements.
- Negotiate Loan Terms
- Shop around for the best terms and rates. Be sure to negotiate loan terms that align with your cash flow needs, including prepayment options and flexibility on repayment schedules.
What role does goodwill play in determining the price of a practice?
Goodwill plays a significant role in determining the price of a dental practice, as it reflects the intangible assets that contribute to the practice’s overall value. Here’s how goodwill impacts the pricing:
- Patient Loyalty
Goodwill includes the loyalty of the patient base, which directly affects the practice’s recurring revenue. Practice with a strong, long-term patient base commands a higher price because it indicates stable, ongoing business without the need for extensive marketing or patient acquisition. - Reputation
A well-established practice with a positive reputation in the community can significantly increase its value. Goodwill accounts for the practice’s brand, community standing, and trust built over time, which attracts and retains patients. - Referral Relationships
Goodwill also includes referral relationships with other healthcare providers or specialists. These partnerships can be an important source of new patient flow, making the practice more attractive to potential buyers. - Location and Convenience
Although location is a tangible asset, goodwill encompasses the convenience and accessibility of the practice to patients, as well as the perception of the practice’s location in the community. A practice in a desirable or well-known area will have higher goodwill value. - Staff Relationships and Stability
The experience and loyalty of staff can be included in goodwill, especially if they have built strong relationships with patients. Practices with a skilled, reliable team are more likely to retain patients and operate smoothly during the transition, which enhances the practice’s value. - Practice History and Success
Goodwill reflects the historical success and longevity of the practice. A practice that has been operating for many years with a history of profitability and patient satisfaction will have more goodwill, leading to a higher valuation. - Brand and Marketing Presence
Goodwill may also account for the practice’s brand identity, marketing efforts, and online presence. A well-known practice with a strong online presence, good reviews, and effective marketing strategies can attract a higher purchase price. - Retention of Patients Post-Sale
Goodwill reflects the likelihood that patients will remain with the practice after the sale. If patients are likely to stay with the new owner because of the established trust and brand, the practice’s goodwill, and consequently its price, will be higher.
In summary, goodwill represents the intangible value that goes beyond physical assets and revenue. It factors in the relationships, reputation, and overall brand equity that the dental practice has developed, which can significantly drive up the purchase price.
How can I perform due diligence before buying a dental practice?
Performing due diligence before buying a dental practice is essential to ensure that the investment is sound and that there are no hidden risks. Here’s a comprehensive guide on how to conduct due diligence:
- Obtain Legal and Financial Advisors
- Engage legal and financial professionals who specialize in dental practice acquisitions. They can help you navigate complex legal documents, evaluate financial performance, and identify potential risks or liabilities.
- By thoroughly reviewing these areas during due diligence, you can assess the practice’s true value, uncover any risks, and ensure a smooth transition into ownership.
- Review Financial Statements
- Profit and Loss Statements: Examine the practice’s profit and loss (P&L) statements for at least the last 3-5 years. Look for consistent revenue, profit margins, and any fluctuations in income or expenses.
- Tax Returns: Cross-check financial statements with tax returns to verify accuracy and ensure all revenue has been properly reported.
- Balance Sheet: Review the balance sheet to understand the practice’s assets (e.g., equipment, receivables) and liabilities (e.g., debts, loans). This helps you evaluate the practice’s financial health and value.
- Analyze Patient Base
- Patient Demographics: Understand the makeup of the patient base, including age, income level, and insurance coverage. A diverse patient base with regular visits indicates stability.
- New vs. Existing Patients: Check the ratio of new patients to existing ones. A high retention rate of existing patients suggests strong patient loyalty, which adds to the practice’s value.
- Active Patient Count: Verify the number of active patients (those who have visited within the past 18-24 months). The number of active patients directly affects the practice’s revenue.
- Assess Production and Collections
- Production Reports: Review production reports to see the revenue generated by specific services (e.g., general dentistry, orthodontics, cosmetic treatments). Identify any trends and potential areas for growth.
- Collections Rate: Evaluate the percentage of the collection (the amount of revenue actually collected compared to what was billed). A high collection rate is a good indicator of a financially healthy practice.
- Review Staff Information
- Employee Contracts: Examine staff contracts, including salaries, benefits, and non-compete agreements. Consider if the existing team will stay on post-sale and whether they are integral to the practice’s success.
- Staff Tenure: Long-term staff can indicate a well-managed practice and provide continuity during the ownership transition.
- Labour Costs: Review the practice’s payroll and labour costs to ensure they are sustainable.
- Evaluate Equipment and Technology
- Inventory of Equipment: Inspect the condition and age of all dental equipment (e.g., chairs, X-ray machines, sterilizers). Up-to-date equipment reduces the need for immediate reinvestment.
- Technology: Check the practice’s use of dental software and technology (e.g., electronic health records, digital X-rays). Practices with modern technology are often more efficient and attractive to buyers.
- Examine Patient Records
- Patient Record Compliance: Ensure that the practice’s patient records are compliant with HIPAA (Health Insurance Portability and Accountability Act) standards for privacy and security. Non-compliance could lead to fines or legal issues.
- Record-Keeping Accuracy: Check that patient records are well-maintained and up to date, as this reflects the practice’s organizational quality.
- Understand Legal and Regulatory Compliance
- Licensing: Verify that the practice has all necessary licenses to operate legally in its jurisdiction. Check if the practice is compliant with local and state health regulations.
- Pending Lawsuits or Liabilities: Investigate if there are any outstanding lawsuits, malpractice claims, or regulatory issues that could affect the practice’s value or future operations.
- Review Lease Agreements
- Premises Lease: If the practice operates in a leased space, review the lease agreement to understand the terms, including rent increases, lease duration, and renewal options.
- Real Estate Purchase: If real estate is part of the acquisition, evaluate the property’s value and inspect for any maintenance issues or repairs.
- Assess Patient Insurance and Payer Mix
- Insurance Contracts: Review the practice’s agreements with insurance companies to determine if the payer mix (i.e., private insurance, government programs, self-pay patients) aligns with your business goals.
- Reimbursement Rates: Check reimbursement rates from insurance providers to ensure they are competitive and that you can maintain profitability.
- Analyze Market and Competition
- Local Competition: Research the number and quality of competing dental practices in the area. High competition could affect patient acquisition and revenue growth.
- Market Growth: Evaluate the potential for growth in the area, including population trends and local economic conditions.
- Understand Goodwill and Reputation
- Practice Reputation: Investigate the practice’s reputation within the community, including patient reviews, referral relationships, and overall brand image. A strong reputation contributes to goodwill, which is an intangible asset that adds value to the practice.
- Referral Network: Check existing relationships with specialists or referral sources to understand the practice’s flow of new patients.
What are common challenges when transitioning into a newly purchased dental practice?
Transitioning into a newly purchased dental practice comes with several challenges that require careful management to ensure a smooth process. Below are some common challenges and how to address them:
- Managing Seller Expectations and Transition Period
- Challenge: There may be a period where the previous owner remains involved in the practice during the transition, leading to potential conflicts over management styles or decision-making.
- Solution: Clearly define the roles and duration of the transition period with the seller. Establish boundaries and ensure that communication is open and respectful to avoid confusion among staff and patients.
- By anticipating these challenges and planning for them ahead of time, you can help ensure a smoother transition into your newly purchased dental practice and maintain the trust of both patients and staff.
- Patient Retention
- Challenge: Patients may be hesitant to stay with the practice after a change in ownership, especially if they had a strong relationship with the previous dentist.
- Solution: Focus on building trust with existing patients. Introduce yourself through personalized letters or emails and reassure them that the quality of care will remain the same. Offering introductory promotions or ensuring continuity in services can help ease the transition.
- Staff Retention and Integration
- Challenge: The existing staff may be uncertain about their job security or resistant to changes in management style, which can affect morale and productivity.
- Solution: Communicate openly with staff early in the transition. Clarify your intentions regarding their roles and ensure that their contributions are valued. Keeping key staff on board, such as dental hygienists or front-office managers, can help maintain continuity in patient care and office operations.
- Managing Expectations
- Challenge: Both patients and staff may expect immediate changes or improvements, which can lead to stress if expectations are not met.
- Solution: Set realistic goals and timelines for any changes. Whether you’re planning to upgrade technology, modify services, or adjust workflows, be transparent about the process and involve the team in decision-making to create a collaborative environment.
- Cultural Alignment
- Challenge: The previous practice may have had its own culture and way of doing things, which could differ from your approach. Aligning the practice’s culture with your vision can take time.
- Solution: Take time to observe how things currently operate before making drastic changes. Gradual adjustments to office culture, such as communication styles or patient care protocols, can help ease the team into the new management.
- Technology and Systems Integration
- Challenge: The practice may use different technology, software, or systems for patient records, billing, and scheduling, which could be outdated or unfamiliar to you.
- Solution: If you plan to implement new technology or software, provide adequate training and ensure a smooth transition by phasing in new systems over time. Address any compatibility issues with existing data, particularly patient records, to avoid disruptions.
- Financial Management
- Challenge: The financial structure of the practice might differ from what you’re used to, and adjusting to its cash flow, billing practices, and overhead costs can be difficult.
- Solution: Closely monitor the practice’s financial performance in the first few months and work with an accountant experienced in dental practices to streamline financial processes, including collections and expense management.
- Maintaining Continuity of Care
- Challenge: Patients may be concerned about the quality of care under new ownership, particularly if the previous dentist had long-standing relationships with them.
- Solution: Prioritize continuity of care by maintaining treatment plans and keeping service offerings consistent. Take time to familiarize yourself with ongoing cases and make patient care your top priority during the transition.
- Building Relationships with Referrals and Specialists
- Challenge: The practice may rely on referrals from local specialists, and maintaining these relationships can be tricky as the new owner.
- Solution: Proactively reach out to local specialists, healthcare providers, and existing referral sources to introduce yourself and reassure them that you intend to maintain or even strengthen the referral relationship.
- Adapting to Local Market and Competition
- Challenge: If you’re new to the area, you may face challenges understanding the local market, patient preferences, and competition from other practices.
- Solution: Research the local market thoroughly, including demographics and patient needs. Consider marketing strategies tailored to the community, such as local advertising, community involvement, or offering services that meet specific local demands.
- Regulatory and Compliance Issues
- Challenge: Ensuring that the practice complies with all legal and regulatory requirements, such as HIPAA, OSHA, and state dental board regulations, can be a complex process.
- Solution: Conduct a full compliance audit early in the transition, ensuring that all licenses, certifications, and regulatory requirements are up to date.
- Work with legal advisors to ensure that patient records, workplace safety, and billing practices are compliant with current laws.
What is the importance of staff retention during the acquisition process?
Staff retention during the acquisition of a dental practice is crucial for several reasons:
- Supporting the New Owner
Retained staff can serve as a valuable resource for the new owner. They can provide insights into the practice’s strengths and areas for improvement, making the transition to new ownership more informed and successful.
In summary, staff retention plays a pivotal role in maintaining operational stability, patient satisfaction, and overall practice value during the acquisition process. Ensuring that key staff members feel secure and valued is essential for a seamless transition and long-term success. - Continuity of Patient Care
The existing staff, particularly dental hygienists, assistants, and front-office personnel, have established relationships with patients. Retaining them helps maintain continuity in patient care, which reassures patients and helps preserve their loyalty. Patients are more likely to stay with the practice if they see familiar faces, even if the ownership changes. - Smoother Transition
The retained staff knows the day-to-day operations, from appointment scheduling and billing to treatment protocols. Their familiarity with the practice’s systems and workflows helps ensure a smoother transition by minimizing disruptions. This allows the new owner to focus on leadership and strategy without worrying about operational issues. - Preserving Institutional Knowledge
Long-term staff holds valuable institutional knowledge about the practice, such as patient preferences, history with vendors, and internal processes. Losing key team members can result in a loss of this knowledge, which may lead to inefficiencies or mistakes in the early stages of ownership. - Patient Retention
Staff retention is directly tied to patient retention. Patients often build rapport and trust with the dental staff, not just the dentist. If key staff members leave after the acquisition, it can cause uncertainty among patients, potentially leading to a loss of business. - Maintaining Morale and Stability
A stable and familiar team helps maintain staff morale, which can easily decline if employees are uncertain about their job security or future under new ownership. High morale contributes to a positive work environment, making the practice more efficient and welcoming for patients. - Financial Efficiency
Recruiting and training new employees can be costly and time-consuming. Retaining the current team eliminates the need for recruitment and onboarding expenses, allowing the practice to operate more efficiently and profitably from the start. - Reputation Management
A well-established staff contributes to the practice’s overall reputation in the community. Losing staff members could negatively affect the practice’s standing with patients and referral networks, which in turn could impact revenue and growth potential.
Should I buy a practice with NHS or private contracts?
- NHS Contracts
- Pros: Stable income, high patient demand, simpler billing.
- Cons: Lower profit margins, limited treatment options, high patient volume.
- Private Contracts
- Pros: Higher profit margins, more control over services, fewer patients.
- Cons: Variable income, more marketing, insurance complexities.
- Mixed Contracts
- Pros: Balanced income, flexible services, growth potential.
- Cons: More management complexity, balancing NHS and private patient expectations.
- Key Considerations:
- Financial Goals: NHS for stability, private for higher earnings.
- Workload: NHS is high volume, private allows more patient time.
- Market Demand: Choose based on local demand for NHS or private care.
What are the tax implications of buying a dental practice?
Buying a dental practice comes with several tax implications that you should be aware of:
- Goodwill Amortization
Goodwill, a significant intangible asset in many practice purchases, can be amortized over 15 years, allowing you to spread out the tax benefits.
Conclusion:
Tax implications can be complex, so working with a tax professional or accountant specializing in dental practice acquisitions is essential to maximize deductions and avoid potential issues. - Asset Allocation
The purchase price is divided between tangible (equipment, inventory) and intangible assets (goodwill, patient lists). This allocation affects how you depreciate these assets for tax purposes, with equipment typically depreciating faster than goodwill. - Depreciation
You can claim tax deductions through depreciation on the assets you purchase. Equipment is typically depreciated over 5-7 years, while goodwill and other intangible assets may be amortized over 15 years. - Interest Deduction
If you finance the purchase, the interest on the loan is tax-deductible. This reduces your taxable income and helps manage cash flow during the loan repayment period. - Legal and Professional Fees
Costs related to the acquisition, such as legal, accounting, and consulting fees, may be tax-deductible as business expenses. - Entity Structure
The type of business entity you choose (e.g., LLC, S-corp, or sole proprietorship) affects your tax rates and liability. Consult a tax advisor to determine the best structure for your situation.
What should I look for in a dental practice’s patient base before buying?
When evaluating a dental practice’s patient base before buying, consider the following:
- Treatment Types and Frequency
Review the types of treatments patients regularly seek (e.g., cleanings, cosmetic procedures). Practices with a range of services and frequent visits have more stable and predictable revenue.
Understanding the patient base helps you predict future revenue and determine if the practice aligns with your goals. - Patient Demographics
Assess the age, income level, and insurance coverage of the patients. A diverse patient base with a mix of ages and income levels indicates a stable practice with long-term potential. - Active Patient Count
Verify how many patients are considered “active” (typically those who’ve visited in the last 18-24 months). A higher number of active patients suggests strong demand and recurring revenue. - New vs. Existing Patients
Check the balance between new and existing patients. A healthy practice will have a steady influx of new patients while maintaining a loyal base of repeat patients. - Patient Retention Rate
A high retention rate means patients are satisfied with the practice, reducing the need for expensive marketing to acquire new patients.
How do I negotiate a fair price for a dental practice?
To negotiate a fair price for a dental practice, follow these steps:
- Engage a Broker or Consultant
A dental practice broker or financial consultant can help assess the practice’s value and guide the negotiation process, ensuring a fair deal.
By leveraging this information, you can make a well-informed offer and negotiate a fair price for the practice. - Analyze Financials
Review the practice’s profit and loss statements, balance sheets, and cash flow over the last 3-5 years. Understand the practice’s revenue, expenses, and profitability to gauge its value. - Evaluate Assets
Assess the value of equipment, inventory, and real estate (if included). Consider the age and condition of these assets, as newer equipment may justify a higher price. - Consider Goodwill
Goodwill, including the patient base, reputation, and referral networks, is a key intangible asset. Strong goodwill typically increases the practice’s value. - Compare Market Data
Research comparable sales of other dental practices in the area. This helps you benchmark what similar practices have sold for, giving you a realistic price range. - Assess Future Potential
Evaluate the practice’s growth potential. Practices with potential for expansion (e.g., adding new services, or increasing patient volume) may command a higher price but offer greater long-term returns.
What financing options are available for buying a dental practice?
Several financing options are available for buying a dental practice:
- Partnerships or Investors
You may consider bringing on a partner or investor to help finance the purchase. This option reduces your financial risk but also means sharing ownership and profits.
Each option has its pros and cons, so it’s important to assess your financial situation and long-term goals to choose the best financing strategy. - Traditional Bank Loans
Many banks offer loans specifically for dental practice acquisitions. These loans typically offer competitive interest rates and flexible terms. You’ll need strong credit and a solid business plan to qualify. - SBA Loans
The Small Business Administration (SBA) offers 7(a) loans, which are popular for dental practice purchases. SBA loans provide longer repayment terms and lower down payments, though the application process can be lengthy. - Dental-Specific Lenders
Some lenders specialize in financing healthcare and dental practices, such as Bank of America Practice Solutions and Live Oak Bank. These lenders understand the industry and can offer tailored financing options. - Seller Financing
In some cases, the seller may offer financing, allowing you to pay a portion of the purchase price over time. Seller financing can offer more flexible terms and may require a lower down payment. - Personal Savings
If you have enough capital, using personal savings or investments can eliminate debt and interest costs. However, it also ties up your liquid assets.
How can I avoid common pitfalls when buying a dental practice?
To avoid common pitfalls when buying a dental practice, consider the following strategies:
- Negotiate Clear Terms
Clearly define the terms of the sale, including transition support from the seller, to avoid misunderstandings. An experienced lawyer can help draft or review the purchase agreement.
By addressing these key areas, you can reduce risks and make a well-informed decision when buying a dental practice. - Conduct Thorough Due Diligence
Review financials, patient records, staff contracts, and equipment conditions. Ensure that the practice is financially healthy and operationally sound before committing. - Evaluate the Patient’s Base
Verify the number of active patients and assess their demographics and loyalty. A shrinking or unstable patient base could hurt future revenue. - Understand the Practice’s Reputation
Investigate the practice’s reputation in the community. Poor reviews or negative word of mouth can impact your ability to retain patients post-acquisition. - Ensure Legal Compliance
Confirm the practice is compliant with local laws and regulations, such as HIPAA and OSHA standards. Non-compliance can lead to legal and financial liabilities. - Retain Key Staff
Retaining experienced staff helps ensure a smoother transition and continuity of patient care. Losing key staff members can disrupt operations and patient relationships. - Get a Professional Valuation
Avoid overpaying by obtaining an independent valuation from a dental practice broker or financial expert. This helps ensure the price aligns with the practice’s true value. - Plan for Working Capital
Have sufficient working capital to cover initial operating costs, such as payroll, supplies, and marketing. This ensures smooth operations during the transition period.
How long does the dental practice acquisition process typically take?
The dental practice acquisition process typically takes 3 to 6 months, but this can vary depending on several factors. Here’s a breakdown of the timeline:
- Closing the Deal (1-2 weeks)
The final phase, including signing the purchase agreement, transferring assets, and officially closing the sale, typically takes 1-2 weeks.
While the process is generally 3 to 6 months, delays in financing, negotiations, or legal matters can extend the timeline. Proper planning and working with experienced professionals can help keep things on track. - Finding a Practice (1-3 months)
The search for a suitable dental practice can take several weeks to a few months, depending on the availability of practices in your desired location and the time it takes to assess potential options. - Due Diligence (1-2 months)
Once a practice is identified, the due diligence process can take 30-60 days. This includes reviewing financial records, patient base, staff contracts, equipment, legal compliance, and obtaining third-party valuations. - Financing and Negotiations (1-2 months)
Securing financing from a lender can take 4-8 weeks, depending on whether you’re using traditional loans, SBA loans, or seller financing. During this time, you’ll also negotiate the terms of the purchase agreement. - Legal and Regulatory Approvals (1 month)
Completing necessary legal documents, lease agreements and any regulatory approvals can take another few weeks to a month. This involves working with attorneys and ensuring all contracts are in order.
What should be included in the purchase agreement for a dental practice?
A purchase agreement for a dental practice is a crucial legal document that outlines the terms of the sale. Here are the key elements that should be included:
- Closing Details
Define the closing date and conditions for the final transfer of ownership. Include provisions for what happens if either party fails to meet the terms of the agreement.
Having these elements in the purchase agreement ensures both the buyer and seller are protected and that the terms of the sale are clear and legally binding. It’s highly recommended to work with an experienced lawyer to draft and review the agreement. - Purchase Price and Payment Terms
Clearly state the total purchase price and how it will be paid (e.g., lump sum or instalments). Include details on any down payment, seller financing, and the timeline for payments. - Asset Allocation
Define how the purchase price is allocated among tangible assets (e.g., equipment, furniture) and intangible assets (e.g., goodwill, patient records). This affects tax liabilities for both the buyer and seller. - List of Assets Included
Provide a detailed list of all assets included in the sale, such as dental equipment, office furniture, inventory, and technology systems. Specify any exclusions or items that will remain with the seller. - Patient Records and Goodwill
Outline the transfer of patient records and ownership of goodwill (e.g., reputation, brand). Ensure the seller commits to providing accurate patient records, which are critical for continuity of care and practice value. - Covenant Not to Compete
Include a non-compete clause that prevents the seller from opening a competing practice nearby for a specific time period. This protects the buyer from losing patients to the seller post-sale. - Staff Retention and Employment Terms
Address the transition of existing staff, including any agreements to retain key employees. This section can also outline which contracts or benefits will transfer to the new owner. - Transition Support
Specify whether the seller will provide transition support, such as staying on for a defined period to help introduce the new owner to patients and staff. The duration and compensation for this support should be clearly stated. - Warranties and Representations
The seller should provide warranties on the practice’s financials, legal compliance, and condition of the assets being sold. This protects the buyer from any undisclosed liabilities or issues. - Lease Agreements
If the practice operates in a leased space, include details about lease assignment or transfer. Ensure that the lease terms are clear and acceptable to the buyer. - Contingencies
List any contingencies that must be met before the sale is finalized, such as obtaining financing, verifying the practice’s financial performance during due diligence, or regulatory approvals. - Liabilities and Debt
Clarify any liabilities or debts that the buyer may assume, such as outstanding loans on equipment or contracts with suppliers. If there are no liabilities, this should be explicitly stated.
What steps can I take to ensure a smooth transition after buying a dental practice?
To ensure a smooth transition after buying a dental practice, follow these key steps:
- Enhance Patient Experience
- Focus on Patient Care: Prioritize patient satisfaction and experience during the transition. Personalize care and build relationships to retain the patient base.
- Offer Promotions: Consider offering special promotions or services to incentivize patients to return and introduce new ones.
- By focusing on communication, continuity, and gradual improvements, you can create a stable environment for patients and staff while positioning the practice for long-term success.
- Communicate with Patients Early
- Introduce Yourself: Send a letter or email to patients introducing yourself as the new owner. Reassure them that the quality of care will continue, and address any concerns they may have about the transition.
- Meet Patients in Person: Spend time getting to know existing patients during their visits to build trust and continuity of care.
- Retain Key Staff
- Maintain Staff Stability: Retain the existing staff, especially those who have built strong relationships with patients. This continuity helps reassure patients and ensures operational stability.
- Hold Team Meetings: Meet with the staff early to discuss your vision, answer questions, and ease concerns. Building a positive relationship with the team is crucial for a smooth transition.
- Provide Transition Support
- Seller Involvement: If possible, arrange for the previous owner to stay involved during the transition period. This can help introduce you to patients, provide guidance, and smooth over any concerns.
- Offer a Gradual Transition: A phased handover can help both the staff and patients adjust to the change in leadership.
- Maintain Established Systems
- Don’t Make Immediate Changes: Stick with the existing systems, processes, and workflows for the first few months. This allows you to understand how things work before implementing any changes.
- Evaluate Over Time: After observing the practice, gradually make improvements to operational efficiency or patient care where necessary.
- Preserve the Practice’s Reputation
- Maintain Core Values: Continue delivering the same level of service that patients expect. Keeping core values intact ensures that patients stay loyal.
- Address Patient Feedback: Be open to receiving feedback from patients and act on it to show your commitment to maintaining high standards.
- Assess Financial Health and Efficiency
- Monitor Financials: Regularly review the practice’s financial performance to ensure it remains profitable. Work with an accountant experienced in dental practices to optimize cash flow, billing, and expenses.
- Streamline Where Needed: Over time, identify areas where efficiency can be improved, such as staffing or technology, but be cautious not to disrupt the workflow early on.
- Leverage Marketing
- Update Branding: If necessary, update the branding and marketing materials with your name while keeping the practice’s established brand identity intact.
- Promote the Transition: Use social media, the practice’s website, and local advertising to introduce yourself to the community and attract new patients.
- Ensure Legal and Compliance Continuity
- Check Licenses and Credentials: Make sure your credentials, licenses, and insurance are up to date and properly transferred.
- Review Regulatory Compliance: Ensure the practice complies with all healthcare regulations, including HIPAA and OSHA, to avoid legal issues during the transition.
Buying a Dental Practice: Get Started
When buying a dental practice (especially if it’s for the first time), you need the competent hands of qualified professionals. Not only have we been helping the UK’s dentists to buy, start and sell dental practices for over 20 years, we are dental practice owners ourselves! We know what it takes to buy the right dental practice, we can help you find it, buy it and get it up and running.
Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help buy your dream practice.
With Samera Business Advisors you can rest easy knowing that your investment is secure and your future is brighter. Contact us today so we can help plan for your tomorrow.
Learn More: Buying a Dental Practice
For more information please check out the articles and webinars in the buying a dental practice section of our Learning Centre like the Guide to Buying a Dental Practice.
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Reviewed By:
Nigel Crossman
Head of Commercial Finance
Nigel is a former banker and head of commercial finance at Samera. He specialises in raising finance, negotiating deals and structuring finance applications for healthcare businesses.
Dan Fearon
Finance Manager
Dan is a former banker and the head of our dental practice sales team. He specialises in asset finance for healthcare businesses and dental practice sales.