Offshore Dental Team Support
Save up to 50% on Key Admin Roles within your Team.
With extensive expertise in dental, offshoring, and accounting, Samera offers a comprehensive suite of Dental Assistance Services designed to streamline your operations, enhance patient care, and support the growth of your practice whilst reducing costs.
The labour shortages in the UK Dental Market will be further compounded by the changes in employers National Insurance, the increase in National Minimum Wage in April 2025, which will lead to much higher costs in practice. Now is the time for dental practices to look at all of their business costs and different ways to save money, whilst still growing!
Arun Mehra, CEO
Dental Assistance Services
This offering was developed in response to the growing demand from dental practices for cost-effective and reliable support to manage administrative burdens, improve patient satisfaction, and address challenges posed by labour shortages. We understand the pressures faced by dental professionals and created this service to help practices focus on what matters most-providing excellent dental care.
Core Services:
- Scheduling and follow-ups:
- Calling patients with outstanding treatment plans to schedule or reschedule appointments (re-calls).
- Contacting patients a day or two before appointments for a personalized touch and to reduce no-shows.
- Sending out appointment confirmations, treatment plans, invoices, and statements.
- Communication:
- Answering phone calls and scheduling appointments.
- Replying to patient emails promptly and professionally.
- Calling patients a day after a difficult procedure i.e. extraction to ask how they are – value added
- Informing patients about the importance of dental hygiene and booking them for appointments.
- Coordination:
- Relating patient records between dental practices and laboratories.
- Administrative support:
- Managing stock orders as required. Also making emergency calls to suppliers for stock.
- If stock blocked due to unpaid bills, contacting accounts teams to push timely payment which then mobilises vital stock.
Benefits of Outsourcing:
- Time Savings: Free yourself from handling phone calls and emails to focus on strengthening in-person patient relationships.
- Practice Growth: Gain more time to focus on expanding and improving your dental practice.
- Enhanced Patient Care: Devote more attention to delivering exceptional customer service.
- Competitive Edge: Stand out from competitors by providing a seamless patient experience.
- Cost Efficiency: Save up to 50% on expenses, including National Insurance contributions, and reduce the effort of hiring local talent. Address challenges posed by labour shortages with affordable, qualified support.
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